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@@ -702,6 +702,19 @@ Nothing else in that directory is indexed until you click **Resume indexing**,
not even a file a member uploads into it, and the pause survives a restart.
Resuming picks up where it stopped: files already indexed are not read again.
+**A disk that stops answering.** A failing drive, a network share that dropped
+or a file a sync client has not downloaded can leave a read waiting for ever.
+The node waits sixty seconds for an answer, then leaves that file and goes on.
+After three such files in a row it takes the disk to be the problem and pauses
+that directory by itself; the other directories go on being indexed, and what
+was already indexed stays visible. On the node's own machine, the indexing band
+names the file once the disk has been silent for ten seconds, and Group →
+Settings shows **disk not answering** on the directory, where it stopped, and
+the list **Files that could not be read** with the reason for each. Check the
+disk, or move those files out, then click **Resume indexing**: the node gets
+past the files it already knows give no answer, and tries them again when they
+change or when it restarts.
+
One thing that surprises people: **two identical files in one group are one
entry**, because a file is identified by its content. A scan that reports ten
files and indexes nine has not lost anything.
@@ -1037,6 +1050,12 @@ Choose a download folder in Settings → Downloads, which switches the browser t
writing straight to disk, and retry. The desktop application does not have this
class of problem.
+**Indexing stops on one directory, or some of its files never appear.**
+Group → Settings, on the node's own machine: a directory marked **disk not
+answering** was paused by the node, and **Files that could not be read** lists
+what it gave up on and why. See Indexing in section 6. The node's log names
+the same files (`No answer from the disk`, `Cannot index`).
+
**Nothing appears in Videos, Music or Photos.**
No folders have been chosen for that application yet. Group → Settings. The tab
says so rather than just looking empty, but it is easy to miss.